Territory Operations Manager, QLD

About the Role

An opportunity has arisen at Drivetrain based at our Mackay, QLD location for a Territory Operations Manager to join the team on a full-time basis. Reporting directly to the General Manager, this role will be responsible for ensuring that the function of Operations is executed effectively and efficiently, meeting the expectations of both customers and the Company. This is a pivotal territory role with a dual-site remit: you will lead the Mackay team while directly overseeing and streamlining operations at our Mount Isa branch

How You Will Drive Success:

• Commercial Performance: Take full ownership of Sales, Gross Profit, and Opex budgets to ensure the territory's financial health and growth.
• Operational Excellence: Lead the end-to-end lifecycle of Sales and Purchase Orders, ensuring seamless execution from workshop to customer.
• Inventory & Asset Strategy: Manage inventory categories and production orders with precision, hitting monthly and yearly KPI targets.
• Technical Integrity: Review and sign off on branch technical reports, upholding Drivetrain’s reputation for quality and reliability.
• People Leadership: Actively mentor and develop our Service Technicians, fostering a culture of safety, skill, and accountability.
• Strategic Growth: Cultivate lasting customer relationships and identify emerging business opportunities across the Mackay and Mount Isa regions.

Key Accountabilities:

• Strategic Execution: Contribute to and implement the national operations plan, ensuring local activities align with global business goals.
• Target Delivery: Consistently hit branch sales targets and operational KPIs across the territory.
• Process Innovation: Continuously look for ways to streamline workflows between Mackay and Mount Isa to improve service speed and quality.

About You

To be successful in this role, you will have the following: 

Essential: 

• Intermediate skills with MS Word, Excel and PowerPoint. 

• Strong interpersonal, written and oral communication skills. 

• Ability to work effectively in a team environment. 

 Desirable: 

• SAP experience or other ERP systems. 

• Customer Relationship Management Software  

About Us

Drivetrain Australia, a subsidiary of Engenco Limited, supplies world-class equipement, powertrain components, servicing and onsite support to some of the world's most demanding sectors.

With over 35 years of experience, Drivetrain is a leading supplier of technical products, services and engineering solutions for the mining, energy, transport, rail and defence industries. With a growing national network of specialised workshops and superior technical and supply capability, Drivetrain provides customised solutions that optimise operations, reduce downtime and drive productivity for customers.

Why Join Us

• Competitive Remuneration: Enjoy a competitive salary package, including salary sacrifice options, opportunities for overtime and Time Off in Lieu (TOIL). 
• Opportunities for Career Growth and Development: Unlock your potential with professional development initiatives, such as our Learning Academy Scholarships to support your ongoing learning and career development. 
• Flexible Working Options: We offer flexibility in hours and days as well as support hybrid working for eligible roles, to help manage a work-life balance. 
• Paid Parental Leave: Up to 12-weeks paid parental leave for eligible employees. 
• Benefit Portal: Get access to exclusive retail discounts and a range of wellbeing resources.  
• Appreciation: We recognise and celebrate the contributions, achievements and milestones of our people.  
• Commitment to the Communities we work in: Take advantage of our paid Volunteer Leave and be part of our Diversity & Inclusion and MakeSustainable Committees. 

We would love to hear from you if you think this position is a match for you. If you don’t meet all the above listed criteria, we still encourage you to apply. We are dedicated to supporting growth and development, creating a workplace where everyone has the opportunity to succeed.

Successful candidates will be required to undergo pre-employment checks, including a medical assessment with drug and alcohol testing, provide a valid police clearance and confirm their eligibility to work in Australia. Strictly no Agencies please. 

We are proud to be an equal opportunity employer that fosters a diverse and inclusive workforce and recognised as a WORK180 endorsed employer for women. Our culture is built on integrity, commitment, collaboration and excellence, where every employee is valued and respected, empowering them to bring their best selves to work. We welcome applicants from all cultures, identities and experiences.

We encourage you to reach out to us directly if you need any support or adjustments during the recruitment process. You can contact us at recruitment@engenco.com.au.