Warehouse/Customer Service Representative

About the Role

Drivetrain currently have an exciting full-time opportunity which will incorporate the business functions of Warehousing and Customer Service into the role, based at our facility in Pakenham. This role is responsible for providing assistance to the branch in all support aspects of the business relating to Warehousing and Customer Service. 

This role will report to the Territory Operations Manager and collaborates closely with the Pakenham Team.

About You

Desirable Knowledge, Skills and Experiences:

• High-risk Forklift licence (or willing to obtain).

• Knowledge of OH&S requirements.

• Warehouse/Sales experience.

• SAP software experience or similar.

• Strong interpersonal, written and oral communication skills.

• Ability to work effectively in a team environment.

• Sound time management skills.

• Ability to plan effectively and prioritise workload.

• Intermediate skills with MS Word, Excel and PowerPoint.

About Us

Drivetrain Australia, a subsidiary of Engenco Limited, supplies world-class equipment, powertrain components, servicing and onsite support to some of the world’s most demanding sectors.

With over 35 years of experience, Drivetrain is a leading supplier of technical products, services and engineering solutions for the mining, energy, transport, rail and defence industries. With a growing national network of specialised workshops and superior technical and supply capability, Drivetrain provides customised solutions that optimise operations, reduce downtime and drive productivity for customers.

Why Join Us

• Competitive Remuneration: Enjoy a competitive salary package, including salary sacrifice options, opportunities for overtime and Time Off in Lieu (TOIL). 
• Opportunities for Career Growth and Development: Unlock your potential with professional development initiatives, such as our Learning Academy Scholarships to support your ongoing learning and career development. 
• Flexible Working Options: We offer flexibility in hours and days as well as support hybrid working for eligible roles, to help manage a work-life balance. 
• Paid Parental Leave: Up to 12-weeks paid parental leave for eligible employees. 
• Benefit Portal: Get access to exclusive retail discounts and a range of wellbeing resources.  
• Appreciation: We recognise and celebrate the contributions, achievements and milestones of our people.  
• Commitment to the Communities we work in: Take advantage of our paid Volunteer Leave and be part of our Diversity & Inclusion and MakeSustainable Committees. 

We would love to hear from you if you think this position is a match for you. If you don’t meet all the above listed criteria, we still encourage you to apply. We are dedicated to supporting growth and development, creating a workplace where everyone has the opportunity to succeed. 

Successful candidates will be required to undergo pre-employment checks, including a medical assessment with drug and alcohol testing, provide a valid police clearance and confirm their eligibility to work in Australia. Strictly no Agencies please. 

We are proud to be an equal opportunity employer that fosters a diverse and inclusive workforce. Our culture is built on integrity, commitment, collaboration and excellence, where every employee is valued and respected, empowering them to bring their best selves to work. We welcome applicants from all cultures, identities and experiences.  

We encourage you to reach out to us directly if you need any support or adjustments during the recruitment process. You can contact us at recruitment@engenco.com.au.